Refund policy

We hope you love our products, but if there's an issue or you are not 100% satisfied with your items, we would love to assist you with the returns. 

All returns can be done by only mails at your expense. 

 

How To:

Please email us at info@bucketpopcorn.com with the following information:

Order Number:

Return Item Name:

Return Item Quantity:

Reason To Return:

Once we received and approved your return request we will send you a return label via email, and this return shipping fee will be charged from your refund amount, usually, $5-$10, depends on the weight of your item(s). You can print this label and securely attach it on the original package that you received the order, or use your own postal approved packaging, pack it well and drop it off at any United States Postal Service locations.

Returns must be initiated within 14 days of the purchase date, please contact us as soon as possible to make sure that your return gets processed smoothly.

We don't accept exchanges, please return your item(s) and place a new order if you'd like to switch to another item (s).

Once we received the item(s) and approved the return, a refund will be issued which may take 1-3 weeks to actually appear on your bank account, it depends on the processing speed of your bank.

Please Notes:

-Sale items that have a marked down price are all final sales, we don't accept returns on clearance items.

-All the fashion masks, neck gaiters, bandanas are final sale, we don't accept returns on these items.

-We don't accept returns on customized products.

-Merchandise must not be worn, used, altered, or washed.

-Merchandise must be returned in its original condition, items that returned damaged or without their original packaging or tags may result in a delayed refund or may not qualify for a return.

-Shipping and handling charges are not refundable.

-Bucket Popcorn is not responsible for lost or damaged packages.

 

Bucket Popcorn monitors account activity and reserve the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.